Surestay Plus Hotel By Best Western Location
680 Winfield Dunn Pkwy, Sevierville, United StatesGuest reviews
Guest reviews are submitted by our customers after their stay at Surestay Plus Hotel By Best Western Sevierville
Alfred
2022-05-22
The hotel was clean with an excellant restaurant. I greatly enjoyed the room with king beds. The breakfast had plenty of options, eggs, toast and hot waffles. The stuff was decent that was grouchy when i had a request.
Clarence
2022-12-27
Polite, consistently courteous employees that was grouchy when i had a request. Breakfast with waffles.
Jeff
2022-01-06
The room I stayed in was cheap and attractive with King beds and fresh clean towels, for example.
Alfred
2022-03-27
Everything was great, peaceful location close to Sevierville, the main parkway, the area attractions, great experience. Booked a room with king beds.
Horace
2022-05-01
We enjoyed this smoke-free hotel, no complains at all.
Linda
2022-08-07
This hotel was fantastic base for exploring Sevierville, enjoyed it and property’ s pretty friendly staff that was grouchy when i had a request. The hotel was in a central location close to everything;)))
Donald
2022-03-22
Really enjoyed the place, had a really great stay for a mini vacation.
Neil
2022-08-07
Fairly clean hotel, and the staff were exceptional, location was perfect still close to everything we wanted to see. We really enjoyed that the room was updated with king beds. The breakfast had variety of food, like toast, eggs and hot waffles.
Henry
2021-12-26
I loved this non-smoking hotel, its staff and location. The bar was pretty superb. Actually everything was great, my next choice again in Sevierville.
John
2022-02-28
Totally wonderful stay on vacation. The hotel was an excellent base for enjoying a nice area, not far from a Kroger and walls and stores. I loved the room with king beds, the bed was nice. Central location of this brand-new property was a bonus.
Unfortunately Wi-Fi was rather slow.
Mark
2022-07-06
Nice building and rooms with king beds. Decent and attentive staff team that was grouchy when i had a request.
Frederick
2022-01-24
The hotel is clean, provides with attractive rooms.
Frank
2022-05-19
All in all, it was suitable place for traveling to Sevierville: D
Harry
2021-07-19
This hotel was superb base for exploring Sevierville, loved it. Location: the venue was next to restaurants and shopping and grocery store and all locations.
Greg
2021-12-17
Room was updated, beds were good, breakfast was nice hot. Generally everything was good, even so the bathroom was smelly. The bar was superb with extremely friendly staff.
Sean
2021-10-17
Its location was perfect, near to PIGEON FORGE, all locations and stores.
Henry
2021-08-15
The staff was informative and the room design was gorgeous, beds were lovely. Our room was soundproof and elegant, had tea/coffee and rug. And the facilities were quite comfortable.
Walter
2021-11-15
This property was neat and romantic. Classic style hotel with simple furniture in the rooms.
Not so great views from the window.
Ernie
2022-03-28
Accommodating and pretty friendly personnel that was grouchy when i had a request.
Brian
2021-09-26
Affordable clean hotel with decent staff who made the stay a fairly nice experience.
George
2021-10-15
i loved this hotel: absolutely superb breakfast and my pleasantly decorated room. staff was exceptionally pleasant and provided courteous service.
Caleb
2022-05-01
Clean, non-smoking hotel.
Albert
2021-12-15
Dismissive staff, classic double, rather big room. A wide range of food at continental breakfast including cakes, meats, fruit, boiled eggs and pastries to order. WiFi, flat-screen television and terrace in the room and the spacious bed. The pool was great and the garden — green. Safe area, riverside location.
Mary
2021-06-15
A unique hotel in a picturesque setting with good choice of little extras. Welcoming room, exceptionally comfortable bed, and elegant bathroom. I truly enjoyed the al fresco restaurant, serving wonderful cuisine.
Jack
2022-01-24
The property was clean with helpful staff. The food was outstanding and included toast, eggs and hot waffles. Ideal location, short way from Wilderness at the Smokies.
John
2021-12-21
Well stocked room, fairly clean and hip new hotel.
Mike
2022-04-15
Pleasant overnight stay, no complains at all, we recommend. We loved lobby, it was lovely. Prime location, at a near distance from wilderness the smokies. Continental breakfast with waffles was HEALTHY.
Al
2021-03-22
The hotel was spotlessly clean, service was exceptional. The venue staff where knowledgeable. Bed was fine and the breakfast was free. The location was wonderful, within walking distance of a small-batch distillery.
Joseph
2021-08-25
Caring staff, good breakfast, marvellous location. The staff did all they can for a perfect 10/10 stay. Regular double room with big beds. Bottled drinks at lobby bar, attentive service.
Clifford
2021-10-21
Extremely friendly staff and outstanding food. Brand-new hotel in fairly nice area.
Thomas
2021-08-14
Perfect service, well heated room, good bed. Climate control, TV set and terrace in the room, unbeatable location. Staff was approaching, setting is in 25 minutes' walk to downtown. Fantastic restaurant onsite and marvellous views. The pool was excellent.
Jack
2021-10-14
Large restaurant, qualified staff, very convenience position. The bedrooms were lovely. And it was huge, the bathroom - neat. Short way from the clean beach. Also, the property was 1 mile away from wilderness the smokies. Nice lobby.
Wesley
2021-11-22
Staff were pleasant enough and helpful made my stay wonderful. Got well-stocked, clean room on the first floor. Everything seemed fine, immaculately clean.
Joel
2021-04-22
The room is well kept, and the staff is wonderful! It is equipped with a tub, which is a bonus. Unbeatable location to tennessee legend distillery.
Harvey
2021-10-22
Very comfy beds, nonsmoking room. Personnel was always wonderful! Absolutely perfect location and outstanding service in the hotel. Really enjoyable stay in a low-budget property.
Jonathan
2021-04-01
I had an awesome stay. Room was cool, I enjoyed a very easy location and SUPERFRIENDLY staff. I slept so comfy in the soft bed. Newly renovated bathroom. Exceptional service overall.
James
2021-02-25
Compact hotel, incrediblevalue for money compared to other options. Large bed, luxurious bathroom and air conditioning, Wi-Fi and Nespresso coffee in the room. The venue had a large bar and a good restaurant. Staff was knowledgeable, and the service was superb.
Eddie
2021-09-01
We loved an easy location, updated rooms and quiet friendly staff. Hotel was clean enough. Such large bathrooms with bathtubs. The pool was heated too. Our stay in this courteous venue was very relaxing and we would come here again.
Jacqueline
2020-07-13
Location was convenient and the staff was accommodating. There was Krispy Kreme nearby to grab something to eat. Room was great for the money.
Tbh, the street was usually noisy.
Clarence
2021-03-13
we will be back, if traveling to sevierville. not far from the downtown, 20 minutes on foot. offered a buffet breakfast.
H.
2020-12-13
All in all, I spent my time greatly. It has a juice bar. Not to mention free parking onsite. I will be back, if traveling to Sevierville...
Main Features
Surestay Plus Hotel By Best Western Amenities
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General
No smoking on site - Wi-Fi
- Parking
- 24-hour reception
- No pets allowed
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
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Leisure & Sports
Seasonal outdoor pool - Beach umbrellas
- Sun loungers
- Golf course
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Surestay Plus Hotel By Best Western Guest Services
Business centre - Fax/Photocopying
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Room Amenities
Air conditioning - Heating
- Tea and coffee facilities
- Free toiletries
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock